The moment you understand the invisible elements that underpin human behaviour, you position yourself to achieve performance results you never thought possible. Through a greatly effective and more universally accepted change leadership approach, you may never have to use command and control again to experience behaviour change.
WHY CHANGE RARELY STICKS
Whether you want to change your weight, change your relationship or change your company’s bottom line…it all comes down to human behaviour.
You have no chance at types of organisational culture improvements or changes in your business environment without first changing the underlying behaviour and thinking patterns of the people involved. If you don’t address the behaviour and thinking patters that created the existing situation in the first place, a time will come when you relax your regime of ‘change’ and everything will slip back to the way it was; back to the undesirable state.
See… the thinking and behaviour patterns of your people are attuned to the status quo right now.
Take the example of a rubber band. To change the shape of the rubber band you could pull it and stretch it to a new shape. You could even hold it extended for a period of time in the shape you desire. But as soon as you let go it just snaps back into place, back into it’s original state. Your business is like this rubber band – it has an existing state that people are comfortable with. You can force these people into a new pattern of behaviour but as soon as you relax your guard (which will happen sooner or later) they will begin to slip back into their old patterns.
It’s not your fault – suffice to say this is the greatest challenge business leaders face today; getting people to alter their behaviour willingly and permanently.