Telegram is a simple yet powerful experience for both customers and businesses alike. Businesses can direct customers to engage with them using Telegram URLs as well as QR code. Smaller businesses can be able to use the free version the Telegram app adequate, as it has the capability to schedule messages, and much more.

Large and medium-sized businesses have the option of connecting Telegram for a chat system similar to respond.io and then integrate it with their CRM or business software to complete tasks while talking with their customers. It also allows auto-replies, push notifications , and bulk messaging along with advanced automation.

Create an Telegram Business Account using Telegram Bot

Telegram bot Telegram bot is actually the Telegram Business Account. Contrary to WhatsApp Business App however, there isn’t a specific Telegram Business app. But, the Telegram bot, you can create a custom Telegram user account to represent your company.

Telegram bot (also known as the Telegram bot (or Telegram Business API) is completely free and lets you build bots that play games, manage ecommerce services or even chat with customers. Chatbots on Telegram can also be searched within the app provided that you agree with their commercial conditions.

As an API is not an API, Telegram bot is an API, Telegram bot does not have an interface and has to have a message inbox such as respond.io to send messages and receive them.

In addition connecting with a Telegram robot to respond.io will allow sophisticated automated marketing strategies as well as sales cycles and customer support on Telegram as well as the ability to escalate complex problems with support.

Engage with customers on Telegram Groups

Telegram Groups work just like groups on other messaging application. The major difference is that group chats on 购买电报网站 can include as many as 200 members. Groups are highly customizable and include a variety of controls for chat management, and are searchable or private.

Since Telegram Groups support two-way interaction They are a great tool to build community. Businesses can communicate their Telegram links with customers , and make use of them to collect feedback as well as conduct polls and talk about topics of interest in accordance with the group’s segmentation.

Broadcasts are broadcast through Telegram Channels.

Telegram Channels feature the same features as Groups , except that the communication is only one-way. Only administrators can send messages. Also, they do not have limitations on users, which makes them perfect for broadcasts.

For example, Health Ministries in Singapore, Malaysia, India and Israel utilized Telegram Channels to update the public about Covid-19 updates.

Subscribers to channels can be found through in-app search on Telegram or via channels’ links on other websites or sites. Channels with more than 1,000 subscribers can log in to the statistics for their channel and posts to assess their impact and reach.